Conference Presentations & Panels

2018: What is Human-centered Design? - Chief Customer Officer Conference

2018: Panel on dealing with 21st Century Customers - Chief Customer Officer Conference

2014 When EMA met Watson (How Watson and Modernizing Medicine are Transforming Healthcare) - Watson Innovation Day

2011 People are the Product - Healthcare Experience Design

2011 Harmonious Healthcare - World Usability Day UPA

2011 Introduction to Design Thinking - Smart Healthcare World Asia

2011 Innovation in Healthcare Panel - Smart Healthcare World Asia